Last Updated: April 15, 2024
Welcome to LowtideWay. These Terms & Conditions ("Terms") govern your use of the LowtideWay website (lowtideway.sbs) and services. By accessing our website or using our services, you agree to these Terms. Please read them carefully.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and LowtideWay (also referred to as "we," "us," or "our"). We reserve the right to modify these Terms at any time without prior notice. Your continued use of our website or services after any changes indicates your acceptance of the modified Terms.
LowtideWay provides professional makeup artistry services for various occasions including weddings, special events, editorial shoots, and makeup lessons. Our website provides information about our services, allows clients to request appointments, and shares educational content related to makeup and beauty.
Some features of our website may require you to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account at our discretion without notice if we believe you have violated these Terms or if your account shows signs of fraud, abuse, or suspicious activity.
Appointments can be requested through our website, by phone, or by email. All appointments are subject to availability and confirmation by LowtideWay. An appointment is not considered confirmed until you receive explicit confirmation from us and any required deposit has been paid.
For certain services, particularly bridal makeup and group bookings, we require a non-refundable deposit to secure your booking date. The deposit amount will be clearly communicated during the booking process and will be deducted from your final service cost.
If you need to reschedule your appointment, please notify us at least 48 hours in advance. Appointments cancelled with less than 48 hours' notice may be subject to a cancellation fee of up to 50% of the service cost. Appointments cancelled with less than 24 hours' notice or no-shows may be charged the full service amount.
For bridal services and special events, cancellation policies are more stringent due to the exclusive nature of these bookings:
If you arrive late for your appointment, your service may need to be shortened to accommodate subsequent appointments. You will be charged for the full service that was booked. If you are more than 15 minutes late, we reserve the right to cancel your appointment and apply our cancellation policy.
Prices for our services are listed on our website and are subject to change without notice. The price of your specific service will be confirmed at the time of booking. Additional fees may apply for travel, early morning appointments, public holidays, or special requirements.
We accept payments via credit/debit cards, bank transfers, and cash (for in-person services only). All electronic payments are processed through secure third-party payment processors.
For corporate clients or large group bookings, we can provide invoices upon request. Payment terms for invoiced services are strictly 14 days from the invoice date unless otherwise agreed in writing.
Gift certificates purchased from LowtideWay are valid for 12 months from the date of purchase. Gift certificates cannot be exchanged for cash, are non-transferable, and cannot be replaced if lost or stolen. Any unused balance after expiration will be forfeited.
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of LowtideWay or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this website or any portion of it without our explicit written permission.
By submitting testimonials, reviews, comments, or other content to our website, you grant LowtideWay a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms and will not cause injury to any person or entity.
LowtideWay may take photographs of our makeup work for portfolio, social media, and marketing purposes. By using our services, you consent to such photography unless you explicitly opt out in writing before your service.
If your service is for a professional photoshoot, we request that you provide us with final images for our portfolio, with proper credit to the photographer. This is subject to the terms of your specific booking and any confidentiality agreements in place.
You must inform us of any allergies, skin conditions, or sensitivities before your appointment. We reserve the right to refuse service if we believe providing services might pose a health risk to you or our staff.
You agree to follow all reasonable instructions regarding health and safety during your appointment. We maintain high standards of hygiene and use professional-grade products, but cannot guarantee that allergic reactions or sensitivities will not occur.
To the maximum extent permitted by law, LowtideWay, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability for all claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.
You agree to defend, indemnify, and hold harmless LowtideWay, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.
Our website may contain links to third-party websites or services that are not owned or controlled by LowtideWay. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that LowtideWay shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms, please contact us: